When you sign on we establish a secure link between your PC and the bank. This link is encrypted and all of the information you send and receive is scrambled and can only be deciphered by Nationwide and by your PC. The scrambling or encryption process involves changing a string of letters and numbers into a code that is unrecognisable to anybody else. By scrambling / encrypting the information we ensure that personal information such as card and account numbers are safe and secure when passed between Nationwide and your PC.
Secure banking is more than establishing a secure link between you and the Nationwide it is also preventing unauthorised access to your accounts. We do this by asking you to sign on using three different types of personal security data. As only you will know what these are we can be confident that the person signing on is you and so grant you access to your accounts. The first part is your Customer Number.
This is the number we assign to you when you when you register (you cannot choose or change this number). The second is your Memorable Data. When you register for Internet Banking with the Nationwide we will ask you to provide us with a memorable date, a memorable place and a memorable name. You will need to input only one of these when you sign in.The final thing we ask for is three random digits from your passnumber.
Your passnumber will be sent to you after you have registered. It will be a random six digit number generated by Nationwide. Once you have signed in using (three digits of) this number you will be able to change it if you so wish. You will find your customer number, a 10-digit number, in the letter we send you which will confirm your registration to the Internet Banking service. Whenever you use Internet Banking with Nationwide.
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